Shipping and Handling Policy

Shipping and Handling

At Mintimonks, we are committed to delivering ethically made, sustainable streetwear in a transparent and responsible manner. As a preorder-based brand, we produce in small batches to reduce overproduction and waste.

This Shipping Policy outlines the terms under which we process, ship, and deliver your orders.

🔄 Preorder Fulfillment Process

Mintimonks operates primarily on a preorder model. This means that your product is made to order, allowing us to maintain sustainability and minimize waste.

• Estimated production time: 7-10 days after preorder closes

• You will receive a shipping notification once your item is ready and dispatched

Please note: Preorder timelines may vary depending on production volumes, raw material availability, or unforeseen circumstances. We will communicate all relevant updates via email.

🌍 Shipping Destinations

We currently ship to:

• European Union United Kingdom

• United States & Canada

• Australia & New Zealand

If your country is not listed, please contact us at [email protected] to inquire about availability.

🚚 Shipping Methods & Estimated Delivery Times

Delivery estimates begin after your order has been fulfilled and dispatched.

 

Express shipping options may be available at checkout depending on your region.

💸 Shipping Costs

Shipping fees are calculated at checkout and vary by destination and selected shipping method.

• Free standard shipping on orders over €100 (within Europe)

• All shipping charges are displayed before final payment

📦 Eco-Conscious Packaging

Mintimonks is dedicated to minimizing environmental impact. All items are packed using recycled, recyclable, or compostable materials where possible.

🔍 Tracking Your Order

Once your package ships, you will receive a confirmation email with tracking information. Please allow up to 48 hours for the tracking to activate.

❗ Important Notes on Delivery

• Customers are responsible for providing accurate shipping details.

• Mintimonks is not liable for lost parcels due to incorrect addresses.

• Customs duties or import taxes (if applicable) are the responsibility of the customer.

• If your package is significantly delayed or marked as delivered but not received, contact us at [email protected]

📨 Contact Us

For any shipping-related inquiries or concerns, please email us at:
📧 [email protected]
We aim to respond within 24–48 hours during business days.

Thank you for supporting slow, mindful fashion.